A trusted partner to universities and the Higher Education sector
A trusted partner
We are proud to be the UK’s leading provider of purpose-built student accommodation (PBSA). Founded in Bristol in 1991, we have decades of experience developing and operating student accommodation across the UK, so we know what works.
Our experience shapes how we are delivering for our customers and universities. We provide high-quality homes, equipped with passionate and committed teams, offering a stand-out student experience where wellbeing is prioritised.
We were named Student Accommodation Operator of the Year for the second year running at Property Week’s RESI Awards 2023. The award recognises our commitment to supporting students’ mental and physical health, as well as our diversity and inclusion initiatives.
Delivering for students and universities
Partnered with more than 60 UK universities, we work closely with the Higher Education sector to improve the student experience in our own buildings and beyond. Through collaborative, insight-led relationships, we support our university partners with bespoke solutions to their accommodation needs and work together to deliver a great living experience for students.
Through our sector-leading thought leadership, we also help universities and the wider Higher Education sector to understand the changing needs of students and applicants. Our research places a strong focus on inclusion, wellbeing and sustainability, while our Accommodation Matters podcast explores emerging sector issues on a monthly basis.
Giving students a great place to live
Our high-quality properties are located near leading universities, where student demand is strongest.
Our properties offer much more than simply a place to live. We create a Home for Success where students have room to grow and thrive as part of a community, integrating with the local area. Community engagement is embedded within our operational model and our on-site teams encourage students to follow our Home Charter, which promotes responsible behaviour.
supportive living environment
Support to Stay
Our Support to Stay framework aims to give all students a supportive living environment so they can fulfil their potential, particularly when experiencing medical, physical or mental-health difficulties.
All our property teams complete training on a range of student support matters, including support for students with disabilities, safeguarding and signposting students for support. Our Resident Ambassadors also provide important peer-to-peer support to students, and lead on social events within our properties.
Our student assistance programme
Our student assistance programme includes a 24/7 Student Wellbeing Helpline and Digital Therapy initiative which we launched in 2023, adding to our existing welfare support. It provides students with unlimited access to a British Association for Counselling and Psychotherapy accredited, 24/7 counselling helpline.
This includes an interpretation service in over 240 languages and online support resources,
including cognitive behavioural therapy. We provide these services through a partnership with Endsleigh Insurance, as part of our Support to Stay framework.
Aldi voucher trial
Earlier this year, we launched a pilot scheme in partnership with Aldi supermarket to distribute food vouchers to students most in need of financial support, at four universities.
Provision was means-tested and recipients were determined by our university partners – Liverpool John Moores University, Middlesex University, Birmingham City University and the University of Westminster.